| Description: | Starworks, is an innovative Supervisor Management software that helps operations leaders track and monitor their team leaders’ activities on a daily basis. It provides them with objective performance information to conduct deep and meaningful operations reviews with their team leaders.
It captures information about team leaders’ critical operational activities, quantifies them, and makes them visible to all managers, through a visual dashboard.
This means operations leaders can proactively prevent performance problems by detecting areas where team leaders need help.
Starworks also improves operational rigor by providing team leaders with a disciplined approach to work. Team Leaders will no longer have to guess what they need to do on a day-to-day basis. Starworks provides them visibility into their own activities and guides them to action.
Benefits:
Starworks provides better operations governance. This results in:
a. Better control on operational outcomes such as productivity, quality, customer satisfaction and employee satisfaction.
b. Better accountability of supervisory efficiency across the operations hierarchy.
c. Liberation of management bandwidth across the operations hierarchy
d. Higher supervisory spans of control |